Frequently Asked Questions

At PowerLift Fitness, we understand that you may have questions about our products and services. We have compiled a list of common queries to provide you with the information you need. If you don't find the answers you're looking for, feel free to reach out to our customer support team.

Why do FAQs matter?

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
Where can I add my FAQs?

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
What are the shipping options available?

We offer free express shipping on orders over $500 within the Alberta area. For orders under $500, standard shipping rates apply. Local pickup options are also available at our Calgary and Red Deer locations.
What payment methods do you accept?

We accept various payment methods including Visa, MasterCard, American Express, and PayPal. All transactions are processed in CAD.
What is the warranty period for your products?

All our products come with a one-year warranty covering any manufacturing defects. For more details, please refer to the warranty information provided with each product.
What is your return policy?

We offer a 30-day money-back guarantee on all our products. If you are not satisfied with your purchase, you can return it within 30 days for a full refund. Please ensure the product is in its original condition.
How do I care for my fitness equipment?

To ensure the longevity of your fitness equipment, regularly clean and inspect it for any wear and tear. Follow the specific care instructions provided with each product.